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About
Service
Konica Minolta was recently awarded with a BERTL Platinum Reader's Choice award for Speed & Efficiency of Install*. Konica Minolta's great service doesn't stop once your new office machine is installed. We strive to ensure continuous optimal performance and superior customer service – turning your expectations and ideas into reality.
Guaranteed Satisfaction
Your satisfaction is guaranteed. Konica Minolta's philosophy is simply, "It Works or it Walks." Contact your local Konica Minolta Office for further details.
Automated Assistance
Most Konica Minolta products have built-in diagnostics. Some have the ability to notify your local Konica Minolta office to schedule regular maintenance, or in the event of a problem, send repair information so your technician arrives with the parts needed to fix the problem.
Top Technicians and Personal Connections
Konica Minolta invests in people. We hire the best and develop programs to rigorously train, promote, reward, and retain them. Our technicians get to know you and your preferences through regularly scheduled maintenance – developing a personal interest in ensuring your satisfaction.
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- IT managers and business buyers from 56 countries around the world participated in BERTL's Readers' Choice survey to determine the most outstanding manufacturers in the digital imaging marketplace from the perspective of end users. Survey respondents rated 32 manufacturers on the performance of equipment, service, reliability, productivity, value, and other qualities.