Branch Administrator - Calgary, AB

To be a trusted advisor of high quality document management solutions and services that create new value for our clients and is a company that can attract, recruit and retain smart and talented employees

To build a high-performance culture and increase efficiencies in our business operations. As one team, executing a single strategy, we will challenge status quo, and create outstanding value and performance for all our customers and their customers.

Provide a full range of Branch Administration activities by managing the office needs; ensuring Managing Director is fully supported, while maintaining a superior level of confidentiality and professionalism.

SUMMARY OF KEY RESPONSIBILITIES

1. Reception - Answer/direct calls, greet visitors and have them sign in.
2. CRM Data Activity - Ensuring office has everything it needs for daily optimal operation
3. Sales Activity Reporting - Assist MD with communications, travel arrangements, and meeting scheduling
4. Training and Coaching - Represent Branch as a certified member of the Health and Safety Committee

KEY RESPONSIBILITIES / DUTIES

Reception

• Answer and direct calls.
• Distribute mail to office employees.
• Distribute pay-stubs to managers for their teams.
• Greet visitors and have them sign in, and fill out health and safety waiver. Give visitors a visitor badge to wear. Offer guests coffee/water.

Office Organization

• PO's: Input approved PO's into Great Plains
• Mail Room: maintenance of Neopost machine, mail room supplies, stamp and send all outgoing mail. Order Purolator supplies and arrange payment of account.
• Supplies; maintaining, ordering and managing for all teams and branches
• Property Management: liaison with property manager/owner if building is leased. If owned then BA is responsible to hire/coordinate with contractors on building maintenance needs.
• Vendor liaison/coordinator for all locations
• Maintain phone system: voicemail set up, extension set up and deletion.
• Security and site management/after hours emergency contact for security company
• HR liaison for new hire and terminations, (return of equipment and security access badges)
• Set up ID badges 7 security swipe cards for new hires, and cubicle assignment.
• Demo room contact, Vcare, maintenance and supplies

Assist Managing Director/Sales Managers

• Assist MD/Sales managers with letter, and e-mail correspondence.
• Travel arrangements
• Meeting requirements, projector/room bookings and ordering lunch if needed.

Health and Safety Committee

• Health and Safety Committee lead and WSIB certified member
  • First Aid Certified (representative)
  • WSOP trainer for Admin staff and service Technicians
  • WHIMS training
  • Scheduling health and safety meetings, fire drills maintain the up keep and updating of the health and safety board
• New Hire orientation and Health and Safety tours.

Other Duties/Projects

• As Assigned

SKILLS/QUALIFICATIONS

• Minimum of grade 12 secondary school diploma
• Strong written and verbal communication skills
• Excellent customer service and interpersonal skills
• Ability to partner with sales representatives and leaders
• Excellent problem solving skills
• Ability to take initiative to solve a problem and recognize the correct avenues for support
• Leadership skills
• High degree of confidentiality and administrative excellence

MEASURE OF SUCCESS

• Office is fully operational
• All calls and visitor inquires are being answered
• MD/and SM's are fully supported

WHAT'S IN IT FOR YOU?

• Competitive salary
• Generous benefits (RRSP plan included with contributions made by KMBS)
• Excellent reward and recognition programs
• Career progression in a fast growing, fast paced multinational company
• We invest in you through training and recognition programs